How to Upgrade GOtv Decoder

To upgrade your GOtv decoder, you can follow these steps:

1. Check Compatibility: Ensure that your current GOtv decoder is compatible with the upgraded decoder model you want to switch to. Some older models may not support certain features or functionalities available on newer decoder models.

2. Purchase a New Decoder: Visit an authorized GOtv dealer or retailer to purchase the upgraded decoder model you desire. Make sure to inquire about any promotions, discounts, or trade-in options available for upgrading your decoder.

3. Unbox and Connect: Unbox the new decoder and ensure that you have all the necessary components, including the decoder, remote control, power adapter, cables, and user manual. Follow the instructions provided in the user manual to connect the decoder to your TV and antenna.

4. Activating the New Decoder: Contact the GOtv customer care or follow the activation instructions provided with the new decoder to activate it. You may need to provide details such as your current subscription details, account information, and the new decoder’s unique identifier, such as the IUC number.

5. Linking your Account: If you want to transfer your subscription and account details from the old decoder to the new one, you will need to link your existing account to the new decoder. This can usually be done by contacting customer care or following the instructions provided with the new decoder.

6. Troubleshooting and Support: If you encounter any issues during the upgrade process, refer to the user manual, contact customer care, or visit the GOtv website for troubleshooting guides and support.

Remember to keep your old decoder, smartcard, and other accessories safely stored, as you may need them for future reference or in case you decide to switch back to the previous decoder model.

It’s important to note that specific instructions and procedures may vary depending on your country or region. It’s recommended to consult the official GOtv website or contact their customer care for detailed and accurate instructions tailored to your location and specific upgrade requirements.

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