Gotv Self Service
GOtv offers self-service options that allow you to manage your account, make payments, check your subscription status, and perform various tasks without contacting customer care. Here are some common self-service options available:
1. GOtv Website: Visit the official GOtv website of your country and look for the self-service or customer portal section. Sign in to your account using your registered email address or mobile number and password. From there, you can access various self-service features, including viewing your subscription details, making payments, activating or reconnecting your decoder, and managing your profile.
2. GOtv Mobile App: Download and install the GOtv mobile app from your device’s app store (available for Android and iOS). Sign in using your registered email address or mobile number and password. The app provides similar self-service options as the website, allowing you to manage your account, make payments, and view subscription details on the go.
3. USSD (Unstructured Supplementary Service Data): Dial the specific USSD code provided for your country and follow the on-screen prompts to access self-service options. USSD codes usually involve dialing a combination of numbers and symbols on your mobile phone’s keypad to access different services.
4. Social Media: Some GOtv countries provide self-service options through social media platforms like Twitter or Facebook. You can check if GOtv has a dedicated customer service account on these platforms and reach out to them for assistance or to access self-service features.
Remember, the self-service options and features may vary depending on your country or region. It’s recommended to visit the official GOtv website, download the GOtv mobile app, or contact customer care for specific instructions and information on the available self-service options in your country.